Reach Out Centre
About the Reach Out Centre
Located at 61 Nickel St., the Reach-Out Centre serves Port Colborne and Wainfleet by providing nutrition support like our food bank and meal programs.
Contact Us
!Do you have a concern or complaint?
!We recognize that from time to time there may be inquiries, concerns or complaints. To share, please contact the Food Banks Canada's Customer Experience Hotline at 1-877-280-0329 or complaints@foodbankscanada.ca
I need emergency food support
I want to learn about meal programs
What items are most-needed at the Food Bank for donations?
Important Notice to Reach Out Centre Clients Re: Changes to Foodbank Access
JUNE 2024
We at Port Cares continue to strive to provide help, hope and opportunity for all in our community during these difficult times. As a valued client, it is important to us that you be aware of the increasing demand for food support in our community as it affects us all. Since April of 2022, we have seen nearly a two thousand new client registrations and are currently serving 1 in 8 Port Colborne residents.
While we have expanded our foodbank hours and are increasing our food-sourcing efforts, we must also adjust our foodbank practices to ensure the community resources are fairly and equitably shared, so we can continue to meet the need and serve our community.
Effective June 1st 2024, foodbank access will be offered on a once per calendar month basis to members. Weekly access will continue to be available only to those requiring special accommodation due to lack of access to kitchen/refrigeration (for example homeless individuals). School Lunch Kits will continue to be available weekly on Friday's to parents/guardians of school-aged children. Foodbank will run 10:00am-3:00pm on Wednesdays and Fridays, and from 1:00pm-7:00pm on Tuesdays. Community meals continue on Monday, Wednesday & Thursdays from 4-5pm.
We recognize the increased need for service alongside a decrease in donations is happening across the food bank network in Canada, Ontario and Niagara. We thank you for your patience and understanding as we continue to strive to serve more people than ever before. We are all in this together.
Ethical Foodbanking Code Member Agreement
THE ETHICAL FOODBANKING CODE
Food Banks Canada, its Members (provincial associations), Affiliate Member food banks and associated agencies believe that everyone in Canada has the right to physical and economic access, at all times, to sufficient, safe and nutritious food which meets their dietary needs and food preferences.
As an Affiliate Member of Food Banks Canada, Port Cares Reach Out Centre Food Bank will:
- Provide food and other assistance to those needing help regardless of race, national or ethnic origin, citizenship, colour, religion, sex, sexual orientation, income source, age or mental or physical ability.
- Treat all those who access services with the utmost dignity and respect.
- Implement best practices in the proper and safe storage and handling of food.
- Respect the privacy of those served, and will maintain the confidentiality of personal information.
- Not to sell donated food.
- Acquire and share food in a spirit of cooperation with other food banks and food programs.
- Strive to make the public aware of the existence of hunger, and of the factors that contribute to it.
- Recognize that food banks are not a viable long-term response to hunger, and devote part of their activities to reducing the need for food assistance.
- Represent accurately, honestly and completely their respective mission and activities to the larger community.
Thank You to our program funders and supporters
